Extraneous information that doesn't align with learning outcomes is better off excluded from training programs.
Imagine this: It's your first day at a new job, and you have a four-hour virtual session to attend to learn everything you need to know about your new organization. You have a pen and paper (because that's how you prefer to take your notes), and you're ready to listen and learn. The facilitator—we'll call her Bailey—is sharing some information about the
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