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May 2009
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TD Magazine

Filling in the Blanks

Kendra had a hard time at her new job as manager of customer service at a large retail chain.

She had sought out a new job to get away from the very toxic situation in her previous workplace, where there was little communication or information sharing. At the time, she had assumed that everything that went wrong in her previous job was her fault in some way.

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If, for example, someone refused to share information with her, she assumed it was because that person wanted her to fail. On top of this

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