Subject matter experts can make or break a training initiative. Here's how to pick the right people for the job.
The process of selecting subject matter experts (SMEs) for a training project often is left to chance, or at the very least not given the level of attention paid to other elements of the design process. It is sometimes easier to "take what you can get" than to do what it takes to make informed decisions about your SMEs. However, it's important to identify the best p