From Making It Stick to Making It Last

Seven practices for sustaining a resilient learning organization.

Building a high-performing, value-adding learning organization—with all the necessary foundations, infrastructures, and leadership support—is never easy. Sustaining one is even harder, even under the best of circumstances.

Consider this example: When Sharon started as director of her organization's learning and development department, she reported to one senior vice president. With a staff of four, her main respons