The following story was told by Rick Brandt, president of consulting services at the human capital management consultancy TalentQuest.
Client: A large U.S. wholesale distributor.
Advertisement
Problem: One of company's largest state operations was undergoing a transformation to become more market- and customer-focused, while also modernizing its entire supply-chain operation.
Diagnosis: Competitors had moved into the state, so business was becoming much more competitive, and the state operation was beginn
