Many of TELUS's initiatives rely on a leadership framework that is clear, succinct, and tailored to a work environment of virtual teams that are managed at a distance and assessed on outcomes rather than tasks.
In 2009, T+D reported that TELUS is frequently in search of that elusive metric, employee engagement. The company–a publicly traded information technology company that employs approximately 38,000 people—continues its quest for employee engagement today.
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