Hands-Free Performance Support

For employees who don't work behind a computer, Google Glass—a hands-free device with access to the Internet, videos, and chat functions—can offer just-in-time performance support.

Wearable technology, or "wearables," is the newest frontier in mobile technology. In the past three years, dozens of new products have entered the consumer market. There are Internet-enabled watches that access email, play and record videos, and give real-time weather forecasts. One of the m