The mission statement of Hitachi Data Systems' global learning team includes not only building the skills, knowledge, and attitudes of its employees, but also of its partners, suppliers, and customers. Why? Because, at times, partners are the conduit to market for certain products, so it is critical to Hitachi's business strategy to have partners that understand aspects of the product. Similarly, unless customers are well-equipped to operate the hardware and software that are part of th
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