When remote work starts to feel isolating for employees, find ways to increase connectedness by fine-tuning the organizational culture.
Not too long ago, a leader asked me to provide feedback on one of their direct reports. I knew the individual's name, but I couldn't recall a face or even a specific instance when I worked with her. I felt terrible. I looked her up in our internal systems—no profile picture; nothing to trigger a memory. I had to somewhat sheepishly reply to the lea
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