January 2011
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TD Magazine

How Does Social Learning Measure Up?

Thursday, January 13, 2011

Measurement is convenient for the learning function when visible metrics such as revenue or time-to-quota are clear markers of the success of a learning initiative. Unfortunately, not every program or initiative deployed has such easily aligned metrics, and there can be skepticism from internal clients for claiming business results with so many variables affecting success.

A learning function may be asked to implement many soft investments, such as leadership development, communication skills,


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