April 2009
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TD Magazine

Human Potential Untangled

Wednesday, April 15, 2009

Three generations of management theory have defined how organizations develop human potential. First, under the functional management approach, development was aimed at getting people to follow the standard processes established for each function. The assumption was that employees just needed to be trained to follow the correct processes to be engaged and successful.

The second approach to development was founded on the hierarchical model of organizations, whereby developing potential was viewe


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