Ensure the TD team's readiness and ability to implement a hybrid learning strategy.
When I answered the phone, my client cut right to the chase: "Can you quickly tell me how to do hybrid learning?" I winced. The fact that she led with that question made me wonder whether she was prepared for the answer. Knowing she was tight on time, I shared a few favorite tips and strategies before asking a couple questions of my own: "Do you feel ready to tackle hybrid learning? Is your tea