December 2014
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TD Magazine

Improving Performance in a Hospital Setting

Monday, December 8, 2014

This case study reveals the advantages and areas for improvement related to prolonged use of a medical crew resource management initiative.

Crew resource management (CRM) is an established management style that promotes teamwork, improved communications, increased situational awareness, problem solving, decision making, and risk mitigation through the combined use of many independent methods. The ultimate goal is performance improvement. In most cases, CRM is implemented to reduce human errors.


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