April 2023
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Two human profiles. In one is a light house shining light into the other profile, which contains dark coulds and lightning
TD Magazine

In Trying Times, Empathy Should Prevail

Friday, March 31, 2023

Teach managers to empathize, even when their hair is on fire.

VUCA stands for volatility, uncertainty, complexity, and ambiguity, and it describes the world we live in today—a situation of constant, unpredictable change that is now the norm in most of the business world. Lingering effects of the pandemic, fears of a recession, climate change, political instability, inflation, personal and financial pressures, and microaggressions are all powerful external factors that, on top of the pressu


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