June 2015
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TD Magazine

Leadership Skills for Today’s Leaders

Exhibit good leadership by using the three Cs—challenge, confidence, and coaching.

As manager, of management development at a division of United Technologies, I led a group of six trainers. Their task was to develop the management and leadership skills of approximately 400 people (supervisors, middle managers, and some senior leaders). I subsequently published Be the Leader, Make the Difference, which described the 3C Leadership Model based on the interviews, discussions, and observations


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