Leaders need to learn during conflict and encourage opposition based on fact and analysis. The ones who do will be successful leaders.
Howard, I think you need to leave.
Starbucks CEO Howard Schultz was working with a small team to plan a shareholders meeting in New York City. Earnings were down. Expansive and expensive changes were under way; it was too soon to show the results of these changes, and there wasn't agreement about some future changes. The stock could free-fall if the message