Manage the experience, not the program.
The landscape for leadership development looks dramatically different than it did 12 long months ago. It's easy to list what's been lost—for example, the power of in-person connection, the value of face-to-face conversation, and the benefit of physically getting away from work to step back and reflect. However, talent development professionals also have realized that delivering development in a virtual environment isn't all bad. In fact,
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