When employees struggle going through an organizational change effort, leaders need to know how to guide them through to get results.
In 2003, I was riding in a car with a real estate agent and some family members. We were driving through the country roads just outside of Kansas City, Missouri, looking for a home with acreage as we prepared to move to this lush, green state.
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We were riding along admiring the rolling green hills and beautiful countryside when we went around a curve on a winding