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October 2016
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TD Magazine

Mobile and Social Learning Attracts, Equips Young Insurance Agents

Outfitted with iPads, Cathay Life Insurance agents have learning tools at their fingertips.

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Cathay Life Insurance hires up to 5,000 new agents every year; turnover in the role can be as high as 40 percent annually. The average age of tenured agents is 44, and because their retirements are impending, a talent shortage for the company down the road is clear. These facts, coupled with the company's explosive growth, have driven the creation and execution of a large-scale organizational transfo

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