Mobile and Social Learning Attracts, Equips Young Insurance Agents

Outfitted with iPads, Cathay Life Insurance agents have learning tools at their fingertips.

Cathay Life Insurance hires up to 5,000 new agents every year; turnover in the role can be as high as 40 percent annually. The average age of tenured agents is 44, and because their retirements are impending, a talent shortage for the company down the road is clear. These facts, coupled with the company's explosive growth, have driven the creation and execution of a large-scale organizational transfo