Motivating Employees With Today’s Technology

Employees expect technology to be available on the job to make their work more efficient and to aid in their development. But Sharlyn Lauby writes that mobile learning is not about technology, but rather the individual. "It's about creating a solution that meets the participant at the moment the participant needs it."

Using Bob Mosher and Conrad Gottfredson's Five Moments of Need model, Lauby offers examples of how trainers can meet the needs of learners with today's tools.