September 2023
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A busy back-of-house of a restaurant is blurred in the background. In the foreground, on a counter, stacks of coffee cups are next to a full order spike.
TD Magazine

Order Taker No More

Friday, September 1, 2023

Instead, become a trusted business advisor.

If someone says the term "order taker" to a group of talent development professionals, the reaction would likely involve shudders, eye rolls, and a tensing of muscles—it's a frustrating term for many of us in the TD profession. The world we work in is too complex to reduce our function to the simple transactions indicated by those two words. We want to create transformational experiences that ultimately add to the strategy of m


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