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August 2014
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TD Magazine

Partnering to Improve Time to Competency and Proficiency

When the training and knowledge management teams work together on knowledge-sharing initiatives, significant improvements result.

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Krob
New practices in knowledge management—such as Knowledge-Centered Support—turn traditional approaches to technical training on their head. They require learning and development experts to impart knowledge-acquisition skills, not technical knowledge itself.

The result is a different approach to training—one with substantial benefits and a significant

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