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August 2020
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TD Magazine

Performance Management Is No Longer a Numbers Game

Liberty Latin America shifted away from ratings and toward quarterly conversations.

Gallup research indicates that only 14 percent of employees strongly agree that performance reviews inspire them to do better. Not only are they ineffective, they come at a cost. In Gallup's "More Harm Than Good: The Truth About Performance Reviews," Robert Sutton and Ben Wigert reveal that performance reviews cost organizations between $2.4 million and $35 million a year in lost hours for a compan

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