February 2016
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TD Magazine

Perspective-Taking Skills for a Multigenerational Workforce

Monday, February 8, 2016

Quell misunderstandings by learning to consider the other person's point of view.

Imagine that two employees in your company, a Baby Boomer and a young Millennial, are working together on a project. Let's call the Boomer "Jim" and the Millennial "Emily." Their project meetings have not been going well. Jim dislikes that Emily uses her smartphone during their meetings and doesn't seem to give the sessions her undivided attention. Emily thinks she should use whateve


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