December 2013
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TD Magazine

Quality Control

Sunday, December 8, 2013

One-third of polled organizations have a formal training office or function responsible for training staff on quality practices. A higher percentage of the largest organizations are able to allocate the necessary resources. For organizations with a formal program, the predominant delivery method is a shared services approach with other training topics.

Organizations were asked: Does your organization have an established, formal training office (site-specific or organization-wide) for training in quality processes? Responses by revenue group and industry type:


About the Author

The Association for Talent Development (ATD) is a professional membership organization supporting those who develop the knowledge and skills of employees in organizations around the world. The ATD Staff, along with a worldwide network of volunteers work to empower professionals to develop talent in the workplace.

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