November 2009
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TD Magazine

Reflective Learning Practices Drive Business Results

Monday, November 23, 2009

Every day we see articles on building organizational capability. There are also many questions about how to determine learning's value in an organization. Much of this discussion focuses around return-on-investment (ROI), effectiveness, and efficiency - essentially the connection between learning and the role it plays in higher sales, greater customer satisfaction, and successful goal accomplishment.

The ASTD Benchmarking Forum is developing an interactive Toolkit for Learning Practitioners