Look beyond the typical data points to assess learning impact.
They're familiar sounds: roller bag wheels scraping the ground and the click of heels on concrete. As I stepped out of the airport and into the 100-degree heat of the desert in July, those sounds were accompanied by a rush of excitement to see what exactly Microsoft Ready—the biannual learning conference for the company's sales organization—would be like.
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As a data scientist in Microsoft's worldwide learning o
