Return on expectations (ROE) is rapidly sweeping the learning and development industry. The reason is quite simple: when used properly, it never fails to show the value of training in the terms desired by key stakeholders.
This is because ROE is designed and executed in partnership with the people who will determine learning's value. The Kirkpatrick Foundational Principles explain the ROE process and the critical importance of business partnership in achieving it:
- The end is the beginning