The following story was described by Jamie MacPherson, head of learning in the United States at Lane4 Management Group.
Client: An international utility company based in the United Kingdom and United States.
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Problem: Over the years, the organization had grown in size through acquisitions, the last of which had led to substantial growth. The leadership team struggled to create a vision and high-performance environment for the new company.
Diagnosis: Through employee surveys, leaders discovered t
