June 2023
Issue Map
TD Magazine

Should We Be Training for EQ?

Thursday, June 1, 2023

Red, blue, and gray emojis sit in and out of a toolbox, on a miniature laptop screen, and one emoji has a monocle to its eye. These images are on a page with this information: Nearly 3/4 of workers (73%) said emotional quotient is more important than intelligence quotient. More than half of workers (53%) wish their company offered training on emotionally intelligent communication. Most important attributes of EQ: Empathy and concern for others; Great listening skills; accept responsibility for mistakes. Only one in 10 workers said their company has offered training for emotionally intelligent communication. Most meaningful phrases at work: "I appreciate you/your work."; "What can I do to help?"; "I hear you."/"I'm listening."; "What are your thoughts?"

About the Author

The Association for Talent Development (ATD) is a professional membership organization supporting those who develop the knowledge and skills of employees in organizations around the world. The ATD Staff, along with a worldwide network of volunteers work to empower professionals to develop talent in the workplace.

Be the first to comment
Sign In to Post a Comment
Sorry! Something went wrong on our end. Please try again later.