December 2011
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TD Magazine

Social Media Basics for Frontline Workers

When implementing social media strategies for training, don't leave your frontline workers behind.

As learning professionals, nearly every day we hear about exciting new ideas or applications concerning the use of digital media and collaborative tools in the workplace. Emerging social and mobile channels are fertile grounds for training—and the potential is limited only by our imagination. However, there is one segment of the workforce for which use of these tools is not so easy: fron


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