April 2020
Issue Map
Standard Deviation
TD Magazine

Standard Deviation

Is it time to recalibrate your employees?

Everybody—employees, managers, even (gasp!) you and me—goes out of calibration over time: We skip daily processes that ensure quality, efficiency, and profitability; forget or ignore training on best practices that underlie those processes; and allow ourselves to get distracted by urgent-seeming tasks that don't add long-term value for customers—or for our organizations.


How can leaders get themselves and their teams—and, more

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