This instructional design team took on a huge project at an ambitious pace using Scrum methodology.
The Optum enterprise training instructional design team supports a vast array of customers across the Optum and OptumRx space. In a traditional project world, our existing processes work rather flawlessly. Still, with the changing landscape, substantial growth, and Agile projects coming our way, we knew we needed to lean into the change and embrace it within our processes.
Typically, any work our