Disagreements and disputes inevitably occur - from friction with co-workers to arguments with family members and significant others.
Questions about how to resolve conflicts regarding organization development and culture issues, customer service problems, or struggling sales often surface when working with clients. Enter the E-R-I approach.
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The E-R-I model - which stands for emotions, reason, and intuition - uses a step-by-step approach to help you think about ways to resolve a problem. It als
