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January 2020
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TD Magazine

Technology Training Success

To achieve behavior change, do your homework ahead of time and employ super users to assist learners.

The purpose of all training programs is behavior change—either create a new behavior or stop existing bad behaviors. Thus, the key to any successful training program is identifying the vital behaviors that must be influenced to create change.

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It's no different when you're conducting a training session for new technology. When implementing a new technology, the training team should

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