The learning professional's role in self-service learning is to help learners make learning more effective, efficient, productive, innovative, and fun.
This is the era of self-service. We pump our own gas, file our own taxes online, tally and bag our own groceries, and do our own bank transactions. At work we do our own word processing and correspondence, plan our own travel, and create our own boarding passes. These are recent self-managed processes that, for better or worse, save time and