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1.800.628.2783
January 2008
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TD Magazine

The Big Deal About Employee Engagement

For several years, employee engagement has been a hot topic in the executive suite because there's mounting evidence that employee engagement correlates to individual, group, and organizational performance in the areas of productivity, retention, turnover, customer service, and loyalty.

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It also has captured the attention of workplace learning and performance professionals, but according to many experts, engagement isn't a new concept.

"We are pretending that engagement is a new th

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