December 2016
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TD Magazine

The Importance of People-Focused Crisis Management



Leadership in the Eye of the Storm: Putting Your People First in a Crisis

By Bill Tibbo

Rotman-UTP Publishing, 216 pp., $34.95

"In my experience, the most important thing to understand about a crisis is that people are involved," Tibbo writes at the beginning of Leadership in the Eye of the Storm. It becomes a thesis for his book—when a leader finds himself in charge of managing a crisis, he will succeed if the human element is properly considered. An organization that makes the

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