July 2009
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TD Magazine

The Non-Drowsy Virtual Classroom

We know good facilitation skills: Ask don't tell, and encourage discussion among participants, not just between you and the participants. An instructor needs to play devil's advocate to challenge people's thinking.

Yet when they move from the traditional classroom to the virtual classroom, many facilitators revert to lecture and presentation mode. If you think that a straightforward lecture is a snoozer in the classroom, it's 10 times worse in the virtual classroom when the only


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