August 2022
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TD Magazine

The Value of Chitchat

Monday, August 1, 2022

Yearly Cost of Small Talk Per Employee
•	UK businesses: £6,409
•	US businesses: $12,000

Daily Chat Time
•	US workers: 2 hours
•	UK workers: 1.75 hours

•	Makes the job and workplace more bearable
•	Helps improve and maintain relationships with colleagues
•	Has a positive impact on their motivation
•	Has a positive effect on their well-being		 

Source: “The Cost of Small Talk to a Business: And Why It’s Worth It,”, 2022

About the Author

The Association for Talent Development (ATD) is a professional membership organization supporting those who develop the knowledge and skills of employees in organizations around the world. The ATD Staff, along with a worldwide network of volunteers work to empower professionals to develop talent in the workplace.

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