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November 2013
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TD Magazine

The Western Union Way

An organizational change effort was launched to stay ahead of the competition.

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Western Union has an incredibly rich 162-year history. It was one of 11 companies that were part of the original Dow Average. Of those companies, only Western Union and Union Pacific endure today. This is primarily because of Western Union's ability to evolve and reinvent itself.

In 1903, Western Union spread the news via one of its telegrams about the Wright brothers' first in-flight feat. In 1935 it created

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