Employees' fear of speaking up is detrimental to cultivating a culture of solution-focused problem solvers.
You want a team of solutions-based problem solvers where employees act like owners, care deeply about customers, and improve the business. What gets in the way? The answer may surprise you.
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Fear of speaking up (FOSU) happens when employees are reluctant to share problems, solutions, or business-building ideas. The consequences are dire: An FOSU culture stifles innovation, limits proble
