Employees' fear of speaking up is detrimental to cultivating a culture of solution-focused problem solvers.
You want a team of solutions-based problem solvers where employees act like owners, care deeply about customers, and improve the business. What gets in the way? The answer may surprise you.
Fear of speaking up (FOSU) happens when employees are reluctant to share problems, solutions, or business-building ideas. The consequences are dire: An FOSU culture stifles innovation, limits proble