February 2010
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To Centralize or Decentralize? That Is the Question

Friday, February 19, 2010

The following story was told by Sherry Engel, a performance consultant with Performance Development Group.

Client: A large financial institution in the Northeastern United States.


Problem: Several years ago (when Engel was the vice president of learning strategies at this institution), the organization grew rapidly through various mergers and acquisitions. When learning leaders attempted to adopt an e-learning platform, they struggled to do so effectively within the expanded company. They realiz

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