January 2015
Issue Map
TD Magazine

Training That Is Vitalizing Communication in Healthcare

Friday, January 9, 2015

Spectrum Health's employees use behavioral assessments to improve communication between themselves, colleagues, and patients.

Studies have shown that there is a strong positive relationship between the effectiveness of a healthcare provider's communication skills and his patient's tendency to follow through with medical recommendations, self-manage a chronic medical condition, and assume preventative health practices. Additionally, the quality of communication within a team of employ


You've reached ATD member-only content.

Sign in below or join ATD to continue.