Use Design Thinking to Prove Training’s Worth

Achieve business results in eight steps.

In her TD article celebrating 70 years of the magazine, editor Paula Ketter made this point: "As we examined magazine issues published in the 1940s, we saw some of the same topics discussed then that are as relevant today. Proving training's worth has been a constant pain point for industry professionals." Many other aspects of L&D have changed since then, but not that challenge. Although we have made progress, there has been a persiste