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December 2014
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TD Magazine

What Makes a Great Internal Coach

Once reserved for the executive suite, coaching is becoming more common for other employees, such as new hires, salespeople, and midlevel managers. Lisa Ann Edwards, author of "Creating an Internal Coaching Program," explains that companies that are implementing coaching for employees—especially outside the senior levels—often are using internal coaches.

An internal coach is a regular employee of the organization who has the appropriate coaching skills to support a specific

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