May 2018
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TD Magazine

Whole-in-One Learning Gets Participants Up to Par

Tuesday, May 1, 2018

For complex processes with high-risk decisions, cover process from beginning to end.

In today's push for productivity, training clients frequently request shorter classes, online modules, or microlearning to reduce employees' time away from their jobs. But is this a disservice to employees? Often, we separate out learning about the software from the customer service class or the policies and procedures. However, chunking complex processes into smaller learning objects may lead to a disco


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