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January 2015
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TD Magazine

Working With Difficult People

There are constructive ways to deal with these individuals—whether you're working with or for them.

Here's a typical conversation I have with executives more often than I'd like:

Executive: I have a guy who works for me who's smart, very smart. I mean Harvard and MIT. But he's turned off his team and his peers.

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Me: How so?

Executive: He's arrogant, can't take criticism, blames everyone else if things go wrong, puts people down, and is a micromanager.

Me: Acts li

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