Summer 2015
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The Public Manager

360 Feedback: From Insight to Improvement

Monday, June 15, 2015

Government leaders who connect 360-degree feedback to three stages of change—enlighten, encourage, enable—will have more success improving performance.


With increasing frequency, 360-degree feedback is being used for diverse purposes in the public sector, including executive coaching, performance evaluation, talent management, and succession planning. Under the right circumstances, this sort of multi-rater feedback can foster successful behavioral change in the workforce.

The fundam

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