A Culture of Collaboration Leads to Success for USTDA

When employees clearly understand how their work contributes to the agency mission, they own their results.

The U.S. Trade and Development Agency (USTDA) is the Top Small/Independent Agency across all indices in the 2014 Federal Employee Viewpoint Survey (FEVS). The survey's indices measure employee engagement, overall job satisfaction, workplace inclusion, and human capital management—all critical factors to getting and retaining top talent. I recently spoke with Leocadia I. Zak, dir